Category Archives: Everything Mobile

News, Analysis and Reviews of Mobile Phones and Tablets including smart watches

The Morning After: Monday, September 4th 2017

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Mat Smith, Engadget

Morning to you all. We’re still diving deep into Europe’s biggest tech show: the weekend included pianos that can talk with Alexa, and testing out both LG and Nokia’s newest phones’ photography — including selfies.

Watch out, Hollywood.
The LG V30 is better for video recording than photography

LG’s new V30, unveiled at IFA 2017, is the first smartphone to offer a glass lens with a f/1.6 aperture, and has some rather cool video-recording tools that should excite aspiring Spielbergs. To see if it really lives up to the sales promises, Reviews Editor Cherlynn Low took the V30 on a trigger-happy tour of Berlin’s Tier Garden, and found it a versatile, powerful camera. In fact, its filmmaking features are truly standout.

It doesn’t do justice to the label’s imaging heritage.
Nokia 8’s dual-camera is good, but rival phones offer more

Well, the Nokia 8 broke cover before IFA 2017, but it’s one of several phones vying for your cash ahead of a certain company’s next phone. It’s the most accomplished Android phone Nokia has made, but with a tradition of pushing mobile imaging forward, how does the 8 stack up against the mighty cameraphone competition in 2017? We took an early device around Berlin to see how it fared.

The WW8800M with QuickDrive promises to finish your load in 39 minutes.
Samsung’s AI-powered washer is just trying to save you time

Samsung’s annual washing-machine innovation is the WW8800M washer, sporting QuickDrive technology, which promises to complete a full load of laundry in just 39 minutes — typically, it’s about 70. Samsung is betting heavily on the artificial-intelligence powers of its WW8800M to make laundry day less of a chore. The washing machine pairs with an app dubbed Q-rator, which offers modes including Laundry Planner, Laundry Recipe and HomeCard Wizard. The app’s first two features let you do things like pick your desired cycle and adjust the temperature and number of spins.

But wait, there’s more…



VR throwback 'Duck Season' arrives September 14th

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Stress Level Zero

Stress Level Zero’s Duck Season caught our eye for a number of reasons. It’s not just a VR callback to the NES hit Duck Hunt, it’s a broader celebration of ’80s culture… with a horror twist, to boot. And now, you’ll get to see whether or not it’s as fun as it is weird. The studio has announced that Duck Season will be available on both Steam and the Oculus Store on September 14th. Yes, despite the early Vive-focused experience we saw in June, it’ll be available for the Oculus Rift as well.

The game starts out with a simple premise: you’re a kid who’s playing through a rented copy of Duck Season on a long summer’s day in 1988, blasting ducks while your companion dog collects your kills. However, you gradually learn that the dog isn’t what he seems, and a much deeper story emerges. There are seven unique endings, and even multiple subplots and short videos to find. In theory, the title a good showcase for VR — it takes advantage of the format with a (very) familiar setting, an accessible concept and a few reasons to come back once the novelty is over.



The LG V30 is better for video recording than photography

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LG has made a name for its V series by stuffing the phones with top-notch multimedia recording features, and its latest addition takes this much further than before. The new V30, unveiled here at IFA 2017, is the first smartphone to offer a glass lens with a f/1.6 aperture, and offers nifty video-recording tools that should excite aspiring Spielbergs. To see if it really lives up to LG’s promises, I took the V30 around on a trigger-happy tour of Berlin’s Tier Garden, and found it a versatile, powerful camera (at least, in daylight). In fact, its filmmaking features made me feel like I could pass for a somewhat experienced director.

Gallery: LG V30 Camera Samples | 20 Photos

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Thanks to its glass lens with f/1.6 aperture, the V30 captured impressively bright, vibrant and crisp pictures at Berlin’s Tiergarten one sunny morning. My close-up shots of flowers in the rose garden came out clear, and I was taken by the striation details in the petals even when I zoomed in on the picture afterwards to beyond 100 percent. That wide aperture also helps in low-light conditions, allowing the V30 shoot in the dark with relative ease. My pictures of Berlin streets at night were accurately colored and clear, although I still noticed noise in pictures that were taken in extremely dark places.

The wide angle lens came in particularly handy when I tried to shoot all of the Victory Column and the round island it sits on. By tapping a button at the top of the viewfinder, I switched over to the 13-megapixel wide-angle sensor and immediately gained extra room on either side of the scene. The problem with the wide-angle lens is that it’s less adept at managing dynamic range than the regular camera, so my pictures often had blown-out skies and dark shadows.

In fact, I’ve found that both of the V30’s rear cameras tended to slightly overexpose. This generally happened in pictures with large dynamic range (i.e. very dark areas as well as very bright spots in the same scene), which can usually be addressed by HDR software. Auto-HDR is conveniently enabled by default on the V30. However, it caused some strange discoloration on the pictures — clouds appeared purple, while the side of my colleague’s face had green streaks along his hairline.

Dynamic range wasn’t the V30’s only weakness. LG’s software also appeared to be oversharpening pictures, causing pixelated edges in some situations. In particular, images shot in low light sometimes appear muddy. So far it’s hard to tell the conditions that are causing this artifact, and since the device I was using has pre-production software, it’s possible that this could be addressed before the phone ships to consumers.

These issues are minor compared to some of the benefits you get with the V30, though. The biggest advantage is LG’s new Cine Video mode, which lets you shoot moody, cinema-quality videos with the phone. I didn’t care very much for the filters when I first saw them at a briefing in New York, but after trying them at the majestic staircase in our hotel’s lobby, I have to admit I’m impressed. The footage of Engadget’s senior editor Dan Cooper walking down the steps looked suitably dramatic when I shot it with the “Summer blockbuster” filter applied, and took on a nostalgic tone reminiscent of an old-school mafia movie with the “Noir” option selected.

The highlight of Cine Video is the new “Point zoom” feature, that lets you pick any part of the frame to focus on. Then, when you drag the onscreen zoom slider to get close to your subject, the V30 will keep your selected area centralized. I really dug this feature for the flexibility and convenience it affords an aspiring filmmaker. Another V30 offering that’s a nice touch for videographers is the ability to save your files in Cine Log format, which gives you more room to tweak your color profiles after exporting them to your computer.

Selfie aficionados like myself may be underwhelmed by the V30’s relatively low-res front camera. Its 5-megapixel sensor is not as sharp as the competition, but it still delivered vivid selfies with adequate detail. I puckered up next to a statue of a moose in the park, and the V30’s front camera captured individual strands of my hair, as well as fur patterns on the moose.

The portraits were also exposed evenly: my selfie with the Victory Column behind me rendered a deep blue sky, puffy white clouds in the background, while my face and the golden statue were just as clear. I also appreciated the wide-angle mode on the front camera, too, which let me squeeze in two more colleagues in a group-fie from the back of a cab. In that picture, though, details like my hair and my colleagues’ stubbled faces were muddy, most likely due to motion blur.

My time with the V30 so far has left me inspired to record more video and landscapes. Its still photography is respectable, although Samsung and Apple’s flagships deliver similar, if not better, quality shots in general. Still, few devices come close to offering the suite of powerful video tools that LG does with the V30 — owning the niche it has carved out.

Follow all the latest news from IFA 2017 here!



You can pay at a restaurant by smiling at a camera

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VCG via Getty Images

As easy as it is to make purchases in the era of tap-to-pay services, it’s about to get easier still. Alipay (which handles purchases for Chinese shopping giant Alibaba) has launched what it says is the first payment system that uses facial recognition to complete the sale. If you visit one of KFC’s KPRO restaurants in Hangzhou, China, you can pay for your panini or salad by smiling at a camera-equipped kiosk — you need to verify the purchase on your phone, but you don’t have to punch in digits or bring your phone up to an NFC reader.

The system (Smile to Pay) is purportedly resistant to spoofing with photos and other tricks. It relies on both depth-sensing cameras and a “likeness detection algorithm” to make sure it’s really you. Reportedly, the technology is good enough that it can accurately identify people even when they’re disguising themselves through makeup or wigs. You shouldn’t have to worry about someone buying lunch on your dime just because they look vaguely similar, in other words.

It won’t be surprising if this payment system spreads in China, but don’t expect to see it gain much ground elsewhere. Countries like the US have stricter rules on biometric data, and there’s frequently greater stigmas around handing face data to someone else. Not everyone feels comfortable handing face data to a payment giant, even if they know the data should be kept secure. Still, this could represent the future of fast payment (or a commonplace option) in some parts of the world.



Nokia 8's dual-camera is good, but rival phones offer more

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The Nokia 8 broke cover in the run-up to IFA 2017, so while it wasn’t officially launched at the show in Germany, it’s one of several phones vying for your cash ahead of a certain company’s next phone. It’s the most accomplished Android phone that Nokia has made, but with a tradition of pushing mobile imaging forward, how does it fare against the mighty cameraphone competition in 2017? We took an early device around Berlin to see how it fared.

Gallery: Nokia 8 camera shoot out at IFA 2017 | 21 Photos

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So has Nokia kept up? It’s certainly tried to. Pairing two camera sensors together is the 2017 thing to do with flagship phones, and with the Nokia 9 it’s a combination of two 13-megapixel sensors. One deals in monochrome, the other in color. That monochrome sensor helps the phone to deal with low-light and other difficult shooting environments, while also offering the opportunity for true black and white photography — right from the source.

My monochrome shots turned to be some of my favorite images — it was a feature that several editors at Engadget also loved on Huawei’s P10. However, it doesn’t quite pack the punch of that phone, which used a mightier 20-megapixel sensor — that’s seven megapixels beyond the Nokia handset, and so images are a little flatter, a little less textured.

So how about ‘twin’ mode, which combines the input from the two sensors all at once? They’re good, but not stellar. Damning with faint praise perhaps, but while some pictures came out wonderfully, I was often disappointed by either the dynamic range (blue skies would wash out anything else in frame), or underperforming focus. Many of the test shots you see here are my “best” ones: 13 megapixels should be more than enough for crisp shots, but the Nokia 8, despite those Zeiss lenses, delivered merely good images — not great. Color accuracy was generally good, but I felt many of my images were a little muted compared to reality, even with HDR mode turned on. A sunny day in Berlin is the chance for a smartphone to shine, but my photos don’t seem to show that. This was further compounded when comparing the results against LG’s V30 in similar conditions.

Mat Smith, Engadget

Also, after being spoiled with the camera app control options of Nokia’s Lumia phones years ago, the lack of true manual controls and tweaks was also disappointing. There are three focus modes: include center-weighted, evaluative — which generally involves face detection — and old-fashioned auto, while there’s similarly limited options for focal range photography. Macro, infinite distance and auto are your three only options. And that software-driven bokeh mode that we’re seeing on most smartphones with two lenses? The Nokia 8’s interpretation of it is just not that good. It typically smeared objects outside of the main area of focus, and usually neglected to take into account the details of, say, the stag statue antlers.

That’s not to say there’s nothing to play with inside the camera app. The simple control UI includes the ability to combine the front facing camera with the rear-facing duo for simultaneous photos and video. This is what a “bothie” is made out of.

The good parts: The cameras on both the front and back use the same resolution, so your images don’t look particularly uneven. There were, however, times when the front-facing camera struggled with changes in lighting. The biggest problem was the physical challenge of lining up what you’re trying to capture. I took some “bothie” video as we drove around the Berlin Victory Column during the photography testing, and it was hard to balance capturing both the building and myself in the back of the car. You could say that’s fine for rough-and-ready live broadcasts, but it’s difficult to make anything look particularly good. A wider-angle lens on the front facing camera would have alleviated things.

And about that livecasting: Nokia added the ability to livestream directly from the camera app to YouTube or Facebook — which is a smart idea. However, when trying it out, I barely seemed to notice that hyped-up Nokia OZO-branded audio recording. Despite promises of 360-degree directional audio, and three microphones embedded inside the phone, the quality was pretty rough. My voice blasted out on Facebook, while video compression wrecked the quality of the video. This isn’t completely the fault of the Nokia 8: phone signal quality and Facebook’s own compression tricks are all involved. But the point is that I don’t want to share something that sounds grating and looks muddy. What’s the point in that?

Another issue I had was the delay in switching between the two sensors on the back of the Nokia 8. This was an problem with several of the first wave of dual-lens camera phones last year, but most have figured out how to speed up this transition. We got to test this Nokia 8 ahead of its retail launch in Europe, so there is the chance that the company can tweak some of these issues through software updates. At this point, there’s certainly plenty for the engineers to work on.

Follow all the latest news from IFA 2017 here!



Bosch's stain scanner knows what you spilled on your shirt last night

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German technology giant Bosch is mostly known for making home appliances. And at IFA 2017, the company is showing off a concept that it hopes can add a new dimension to those products. The X-Spect is a portable device that detects fabric composition, scans stains and figures out what your food is composed of. As pictured above, it looks a lot like a TV remote, and it features a tiny screen and capacitive touch buttons that let you browse through menus. Right now Bosch is demoing the X-Spect, which weighs a mere 200 grams (less than half a pound) alongside one of its WiFi washers to deliver “optimal” cycle recommendations.

For instance, if you scan a wool sweater, it only takes the scanner a couple of seconds to identify the item. All you have to do next is click “OK” to send that information to your nearby washer, which will automatically suggest that you wash your garment at a certain temperature and with a specific amount of spins. The idea, of course, is that the X-Spect is able to make your washing smarter, helping you take better care of your clothes. With stains, on the other hand, the scanner analyzes whatever you may have gotten on your shirt or pants, like whether it’s cosmetics or something entirely gross.

Gallery: Bosch’s X-Spect stain and fabric scanner | 8 Photos

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In the future, Bosch says, the X-Spect will also be able to scan foods, which may come in handy during those times when you’re trying to find out if you’re fruits or vegetables are ripe. Or if you could pair it with a smart oven, and as soon as you scanned a pizza, it would start the pre-heating process. Bosch could even make the X-Spect open-source, so it wouldn’t just work with its own products but others from more appliance makers as well.

Naturally, its success will likely depend on how much it’ll cost. Bosch isn’t discussing those details at the moment, but the company did say that to take the X-Spect beyond a concept and launch it “soon.”

Follow all the latest news from IFA 2017 here!



Samsung's 'AI-powered' washer is just trying to save you time

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IFA 2017 isn’t all about smartphones, smartwatches and cute droids. The event is also a chance for companies to showcase their latest innovations for home appliances. Samsung did its part this year with the WW8800M washer, which sports technology called QuickDrive that promises to complete a full load of laundry in just 39 minutes –typically it’s about 70. The company says it’s able to do this without compromising washing performance, energy efficiency and fabric care, something that will matter deeply to people who are extra conscious of how they do their laundry. Oh and it says AI is involved.

Samsung is betting heavily on the “artificial intelligence” powers of its WW8800M to make laundry day less of a chore. The washing machine pairs with an app dubbed Q-rator, which offers modes including Laundry Planner, Laundry Recipe and HomeCard Wizard. The first two features let you do things like pick your desired cycle through the application and adjust the temperature and amount of spins. You can tell the virtual assistant what type of garments you plan to wash too, like if it’s a shirt or a sweater, and then it will suggest the best cycle for it based on the info you type in. HomeCare Wizard, meanwhile, monitors the WW8800M remotely and alerts you if it’s having any issues.

While Samsung’s main goal is to save you time washing your loads, these options could help you take better care of your clothes — all with just a couple of taps on an app. We don’t know if we’d agree with Samsung that the WW8800M is “AI-powered,” as the press release suggests, but that doesn’t mean it isn’t smarter than its previous WiFI models.

Unfortunately, Samsung didn’t reveal any pricing or availability details here in Berlin, so we’ll have to wait to judge it by its price.

Gallery: Samsung’s smart washing machine with QuickDrive | 10 Photos

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Follow all the latest news from IFA 2017 here!



Here's all the big launches from IFA 2017

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The first half of the year saw companies flock to CES in Las Vegas and MWC in Barcelona to show off the devices they hope you’ll want to buy for the rest of the year. As we approach the holiday season, tech companies are clamoring for your attention once again, launching gadget after gadget that fight each other for a spot on your shopping list. At IFA 2017, a dizzying array of wearables, laptops, smartphones and headsets were unveiled at various press conferences before the show floor even opened.

Samsung launched three new wearables while Sony improved its popular wireless headphones, updated its Xperia phones, unveiled its Google Assistant speaker and even pushed out a teeny tiny new RX0 GoPro-like camera. Then there’s Lenovo, which officially unveiled its Explorer mixed reality headset, refreshed its mainstream laptops and made a speaker accessory for its tablets to turn into makeshift Amazon Echo Shows. Whew. I’m barely even close to being done recapping all of them.

As we hunt the hidden gems inside the labyrinthine convention center here in Berlin, here’s a video to catch you up on all the important news from the show — and all without even leaving your chair. You lucky reader, you.

Follow all the latest news from IFA 2017 here!



Huawei's next mobile chipset is ready for our AI-powered future

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Huawei Mate 9 Engadget

A big part of Huawei’s multi-year push to improve its image has been improving the hardware it builds to go inside them, and its latest processor is more than up to the challenge. Unveiled today at IFA 2017, the Kirin 970 chipset goes beyond the initial machine learning implementation of previous designs and is ready to be an AI processing powerhouse. Earlier this year Huawei introduced “the intelligent phone” with its Mate 9 (pictured above), but the new hardware could help fix some annoying AI-related drawbacks of the device.

While AI work done in the cloud is one thing, on-device AI computation will continue to grow, with the need for sensors to operate without waiting to send any information back and forth over wireless connections. Native AI processing will enable faster image and voice recognition, as well as “intelligent photography.” A few people first spotted some specifications at the company’s IFA booth, showing that it’s sticking to last generation’s octa-core setup with four 2.4Ghz Cortex-A73 processors and four 1.8GHz Cortex-A53 cores, but produced using an improved 10nm process instead of the old 12nm.

According to WinFuture, this chip has significantly more transistors onboard (5.5 billion) than the Snapdragon (3.1 billion). It includes a dedicated “Neural Processing Unit” that appears to consist of purpose-built silicon (as Apple is rumored to have in the works), which differs from Qualcomm’s approach on the current Snapdragon 835 (which is inside the latest Galaxy S8 / Note 8 phones as well as LG’s V30). There, a “Hexagon” DSP built for other types of number crunching works with the rest of the chip to improve AI performance.

Meanwhile, ARM’s updated Core-A75 platform (that Qualcomm and Huawei, among others, rely on) should start rolling out next year and bring with it another boost in AI power.

However it works, the Kirin 970’s 8-core CPU and 12-core GPU claims “up to 25x the performance with 50x greater efficiency” than a quad-core Cortex-A73 processor alone. Thanks to its new design, the chip can chew through data faster while using less battery power — something we can all appreciate. There’s no word about the phone or other mobile devices we’ll see this inside, but the Mate 10 seems like a sure bet, and there are rumors that device (or one like it) could show up in the US on AT&T early next year.

Follow all the latest news from IFA 2017 here!



The Morning After: Weekend Edition

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Hey, good morning! You look fabulous.

Welcome to the weekend. In the US it’s a holiday weekend, which we hope you’ll take advantage of and have plenty of time to read back through all the big news from Gamescom and IFA. Plus, the Engadget Podcast is back from its summer break.

Not worth the squeeze.Juicero is shutting down

Surprise, a $700 WiFi connected juicer and DRM-restricted packs of pulpy fruit aren’t the future of fluid delivery. Juicero owners (are you out there?) have 90 days to contact the company for a refund.

It’s official.Windows 10 Fall Creators Update lands October 17th

The next big Windows 10 update has a release date, plus more details about what it will contain. Microsoft exec Terry Myerson confirmed it would mark the debut of Windows Mixed Reality, along with several compatible VR headsets; however, it will not include the anticipated Timeline features.

Already?Sharp is ready to sell 8K TVs

Scratch that 4K upgrade (not really) since Sharp is planning to roll out the first 8K displays fit for consumers. So far, launches have been announced for Japan, China, Taiwan and Europe, with no word about the US. Of course, there are no 8K broadcasts for you to watch yet, either, so maybe relax a bit.

Google, Apple, Microsoft, and then Google and Apple again.Engadget Podcast Ep 40: This Is Your Night

After a summer-long hiatus, The Engadget Podcast is back, starting with a five-episode run through the month of September. This week Dana Wollman and Chris Velazco chat about Google’s augmented reality push on Android with ARCore and the big news out of IFA.

Step into a world.Classic board game ‘Catan’ is coming to virtual reality

VR developer Experiment 7 is collaborating with the Catan Company to create a version of its board game for Oculus Rift and Samsung Gear. You can expect its arrival this holiday season, complete with multiplayer and cross-play support. Creator Klaus Teuber says “I never imagined actually stepping into the world of Catan when we first started making cut-outs and dreaming about exploring new lands.”

But wait, there’s more…

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you’ll miss if you don’t subscribe.



Harman now has smart speakers for Alexa, Cortana and Google Assistant

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Harmon Kardon

When you’re looking for a smart home speaker, you might think you’re stuck with those made by Amazon, Apple or Google in order to use the specific intelligent assistants from the respective companies. Now, however, you can pick up a speaker that works with Alexa or Google Assistant, in addition to the one that already supports Microsoft’s Cortana. The Samsung-owned Harman International just announced three new JBL Link speakers at IFA, each a voice activated speaker with Google Assistant built in. The company also revealed the Harman Kardon Allure, an Alexa-enabled smart speaker with 360-degree sound.

The Link speakers come in two portable sizes as well as a larger design, can be linked together for multi-room listening and also have Chromecast built in. The Allure will retail for $250, starting in winter of 2017, while the Link speakers will debut in the UK this fall at €170, €200 and €300, respectively.

Both Google and Amazon have been putting their respective assistants on more devices, lately. Google has plans to bring Assistant to upcoming Anker and Panasonic speakers and LG washing machines while Amazon has already linked up with Ultimate Ears‘ line of Bluetooth speakers as well.

Follow all the latest news from IFA 2017 here!



Hackers tried selling celebrity info stolen from Instagram

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Getty Images

News that someone exploited an Instagram security hole to steal info from some of its most popular accounts got worse when they began selling it. The Verge reports this dark web service is no longer available, but The Daily Beast chatted with operators of the “Doxagram” database who provided a sample of the info that included addresses and numbers for about 1,000 accounts. The info did not appear to be from previous leaks, and some owners confirmed their entries were valid.

In another statement, Instagram again confirmed the bug, saying that while no passwords were revealed, the bug did allow access to phone numbers and email addresses even if they weren’t public. The hackers were selling access to the database at a price of $10 for each query, and told Ars Technica today that they had made at least $500 already. According to them, an automated process could steal info from up to one million accounts per hour, and Instagram didn’t close the hole until 12 hours after their attack started and he had accessed 6 million accounts.

Initially, Instagram’s alert said that “high-profile” users may have had information revealed, but even with 700 million or so active users, there may be more people who need to know their information is out there.



ZOPO stellt auf dreitägiger Konferenz das Z5000 und P5000-Telefon vor

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BERLIN , 1.� Heute war der erste Tag einer dreit gigen Konferenz, in dessen Rahmen ZOPO zwei ihrer Flaggschiff Smartphones, das Z5000 und P5000, einf hrte. Auf der Konferenz, die auf dem Messegel nde Berlin ab dem 1 .� September 2017 stattfindet, wurden dem riesigen Publikum treue Fans der Marke beliebte Funktionen aufwendig vorgestellt. CEO, Emma Liu , war auf der Konferenz ebenfalls anwesend. Die Publikumsteilnahme war unglaublich und die Unterst tzung, die gesch tzte Kunden der Marke entgegenbrachten, u erst erfrischend. Die Atmosph re bei der Produktenth llung war von Spannung gezeichnet und trug zur Begeisterung der eigentlichen Einf hrung und dem Erfolg der Konferenz bei. Mehrere Medienpers nlichkeiten waren vertreten und viele Teilnehmer blieben mit der Frage zur ck, ob die beiden Flaggschiff Telefone wohl die besten von ZOPOs ver ffentlichten Produkten sein werden.

Das Z5000 und P5000 sind Aktualisierungen früherer Erzeugnisse, einschließlich einer RAM-Steigerung auf 4 GB, komplettem High Definition-Display, neuer Benutzeroberfläche, besseren Datenschutzoptionen und ausgezeichneten Kamerafunktionen. Das Design ist ebenfalls gut gelungen, insbesondere aufgrund des schlanken Metallrahmens und eleganten Metallgehäuses. Auch in der Hand fühlt sich das Telefon wie ein hochwertiges Produkt an. Die doppelte (13 MP + 5 MP) Rückkamera sticht hervor, während der Lautstärkeregler und die An-/Aus-Schalter sowie ein dedizierter Kameraknopf an der Seite der Telefone platziert sind. Softkey-Tasten unter dem Bildschirm ermöglichen Anwendern eine vermehrte Bildschirmansicht. Der Typ-C-USB- sowie Ladeanschluss befinden sich unten am Telefon. Das für die beiden Flaggschiff-Produkte gewählte Design lässt sich als robust beschreiben. Die beiden Flaggschiff-Telefone werden äußerst wettbewerbsfähig sein.

Das Z5000 ist ein schlankes, leistungsstarkes Gerät, das über eine 5.000 mAH Batterie verfügt. Dies lässt sich am besten im Vergleich mit den aktuell führenden Smartphones auf dem Markt verdeutlichen, die alle über Batterien zwischen 1.700 (iPhone 7) und 3.000 (LG V10) mAh verfügen. Das bedeutet, dass Anwender, die das Internet und Telefon mäßig verwenden, das Z5000 erst nach drei Tagen wieder aufladen müssen. Selbst wenn diese Telefone im Batteriesparmodus aufleuchten, ist mehr als genug Leistung übrig, um weiterhin High Definition-Videos zu streamen, Textnachrichten zu versenden und lange Telefongespräche bis spät in den Abend zu führen. Man könnte meinen, dass sich eine solche robuste Batterie schlecht herumtragen lässt, aber die Dicke von 7,9 mm im Z5000 ist nur einen Bruchteil eines Millimeters dicker, als es bei ähnlichen Modellen der Fall ist. Die Telefone verfügen über integrierte private Sicherheitseinstellungen, sodass alle Benutzeraktionen sicher und geschützt von externen Gefahren ausgeführt werden können.

Das schlanke Äußere des P5000 umschließt einen wunderschönen Bildschirm im Format 18:9 zum Anschauen von Videos, der laut Expertenmeinung langfristig den Standard von 16:9 für High Definition-Wiedergabe ablösen wird. Das bedeutet, dass hochauflösende Spiele, Texte und Videos von einer größeren Anzeige profitieren können, ohne dass an Qualität eingebüßt wird, wie es bei kleineren Bildschirmen der Fall ist. Darüber hinaus können mit der Kamera Aufnahmen gemacht werden, die es mit professionellen Fotografien aufnehmen können. Alle diese Funktionen kommen gemeinsam mit der gleichen 5.000 mAh Batterie, die auch das P5000 hat, sodass Anwender das Gerät über einen Tag benutzen können, bevor sie langsam an das Aufladen denken müssen. 

Weitere Informationen zu unseren Produkten finden Sie auf  

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CCW Unveils New Look as Customer Contact Week

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NEW YORK , Sept.� CCW, the world’s largest customer contact event series, unveils a new look, adapting to the rapidly evolving customer contact space. Back in 1999, Call Center Week was a harebrained idea created to provide 80 call center managers with an annual event to discuss best practices in agent training, emerging call center technology, performance metrics, quality assurance, cost reduction and other critical customer service priorities. Fast forward almost 20 years.� While at first glance it may seem as if we are still looking at similar priorities, so much has changed in our industry. As a result, so have we!

“It is critical that the CCW brand be as agile and nimble as the customer contact industry, meeting the new and emerging needs of a holistic customer journey,” says Mario Matulich , Executive Director of the Customer Management Practice, organizers of the customer contact week series. 

With the emergence of multi channel, omni channel and emerging auto channel strategies, it was clear that this was no longer your father’s call center. As service operations adopted new, more representative terms to describe their function from contact center to engagement center, it was clear that the customer service operation was going through a transition. Enter the experience economy, and this transition serves as the centerpiece for customer loyalty, retention, and brand differentiation for years to come. It only continues with the convergence of the customer experience function and contact center operation to form an end-to-end customer experience.  Serving more than 3,000 attendees annually, the CCW series continues its commitment to the latest and greatest in customer contact under a new look.

Learn more about the journey of the brand:

About CCW:  Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together. In 2018 we’re introducing our new look as Customer Contact Week. CCW is brought to you by the Customer Management Practice – the Analyst, Advisor, and Industry Network for all things Customer Management.

CONTACT: Lauren Miller Senior Marketing Manager Customer Management Practice 646.454.4559

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SOURCE Customer Contact Week

Classic board game ‘Catan’ is coming to VR, of all places

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Catan GmbH

If you’ve ever thrilled to a hot game of Catan on your table before, you’ll love that you’ll be able to experience the classic territory-building board game in virtual reality. Created by VR developer Experiment 7, with the collaboration of the Catan company and publisher Asmodee Digital, Catan VR is set to release on Oculus Rift and Samsung Gear this holiday season.

This new virtual reality version of Catan will play just like the original, only in your VR goggles. It sounds like there will be online multiplayer and cross-play functionality. Experiment 7 has VR experience as the developer of both Magic Table Chess and Dungeon Chess, where you play the classic strategy game with D&D monsters. “The first time I saw Catan on the Magic Table, I was fascinated by what VR has to offer,” said Catan creator Klaus Teuber in a statement. “The game I made in our living room with my family 25 years ago in Virtual Reality? It’s incredible. I never imagined actually stepping into the world of Catan when we first started making cut-outs and dreaming about exploring new lands.”